It is in the very nature of a virtual assistant’s job to handle sensitive business data. This is because VAs are often tasked with things like replying to emails and posting on social media. This often requires that VAs have access to passwords, client information, and other data that may be considered “sensitive”.
While it is only normal for business owners to worry about handing over this information to their newly-hired virtual assistant in Australia, what they should remember is that virtual assistants won’t be able to do their jobs properly without this sensitive information.
As a trusted VA agency in Australia, we are here to put your mind at ease and provide you with some food for thought when it comes to protecting your sensitive data.
Would You Share This Data With an In-House Employee?
The main reason that you might be wary of sharing sensitive information with a virtual assistant is that they are not in-house and thus not as easy to keep an eye on. However, the reality of the situation is that the same risks are involved whether you have an in-house assistant or a virtual assistant.
Hire Through an Agency
By deciding to outsource a virtual assistant through a reputable agency, such as VA Australia, you eliminate most of the risk involved, as the agency would have taken the time to vet the virtual assistants and ensure that they are reliable and trustworthy before recommending them for your business.
Have Your Virtual Assistant Sign Non-Disclosure Agreements
A great way to ensure the confidentiality of your sensitive data is to have your newly-hired VA sign an NDA or non-disclosure agreement. This is the most professional and effective way to ensure that your data is in safe hands and that legal action can be taken against them should there be any data breaches on their side.
Choose a VA with Experience and References
When choosing a virtual assistant, even if you do decide to go through an agency, you should always try to opt for someone who has experience and proven references. You want someone who is truly passionate about virtual assistance and who is there to help make your life as a business owner as easy as possible.
Are you looking to outsource virtual assistants that you can trust? Here at VA Australia, we can help link you up with a virtual assistant in Australia who will be the perfect fit for your company. Learn more about how it works, and if you have any questions about the process, we invite you to contact us and speak with one of our knowledgeable team members.
