More and more businesses are realizing the benefits that come with outsourcing a virtual assistant in the USA. But one of the biggest mistakes that businesses make is not providing their VA with enough information about their business from the get-go.
In this article, we provide you with a few ways in which you can make information more accessible, and discuss the importance of familiarizing your VA with your organization.
Ways You Could Share More Info About Your Business
Before we share the importance of teaching your new outsourced VA in the USA about your business, we thought we’d share a few of the best ways in which you can educate your new hire, including:
- Share any whitepapers you have published.
- Send a link to your website and all social media pages.
- Provide a list of your main competitors.
- Share any recent market research studies you may have done.
- Provide as much information about your audience as you can.
- Allow your VA to ask any questions that they may have about your business.
The Importance of Teaching Your VA About Your Business
Even if your business is relatively ‘famous’, don’t ever assume that your new VA knows anything about your business or your industry. There is only so much research that they can do on their own. Some of the reasons why providing your new VA with additional resources is so important include:
They Know Your Audience
Your audience dictates the tone in which descriptions, emails, and other forms of communication are created. If your VA is unfamiliar with your audience, they could come across as tone-deaf or even create a bit of a PA disaster. So make sure your VA knows who they are addressing.
They Don’t Spread Misinformation About Your Business
It is very easy to make assumptions if the facts are not laid out in front of you as clearly as possible. Make sure your VA is aware of your products, services, and other important details before they get started.
They Won’t Have to Waste Time with Asking Questions
Save your VA time by giving them information they can refer to should they get stuck instead of having to constantly turn to you with questions.
Are you ready to outsource a VA in the USA? Book your free consultation with our expert team today so we can begin discussing your virtual assistant requirements. Please feel free to contact us if you have any questions about hiring a virtual assistant in the USA for your business, large or small.
